Account Manager

Operations · Addis Ababa, Ethiopia
Department Operations
Employment Type Full-Time
Minimum Experience Experienced
Compensation Birr 76.000 - 114.000 per month

Are you the person who can ensure that we create impact in Ethiopia? Are you able to operate at a strategic level? If so, read on to find out more about the Account Manager role!


The Company
We are a fast-growing non-profit social enterprise with offices in the Netherlands, Portugal, South Africa, India, Kenya, and Ethiopia. Triggerise builds digital platforms that motivate users - primarily young women and adolescent girls - to make positive choices. We work together with local communities and use nudges like reminders, discounts, and reward points to encourage our users to access and use health products and services. We also support our users in becoming entrepreneurs and adding value to their economies.


In Ethiopia, we have a fast-growing team that are implementing our projects from our office in Addis Ababa or from home offices in Addis or Afar.  Triggerise’s people are young, and our culture is global and dynamic. Our work environment is fast-paced, informal, and friendly. 


The Job

You oversee the implementation our operations in Ethiopia. Part of our operational work is done by our own team and part is done by external partners. You will work with both to make sure we create the impact needed. Your main responsibilities will be:

  • To monitor progress on all operations and ensure that all teams have the right structures, knowledge, and tools to be successful.
  • Gathering resources from across departments at Triggerise to fill any gaps you see. 
  • Liaising with local ministries, authorities, and donors to ensure smooth execution, compliance, and success.
  • Collaborating with our academy and grants teams to solve problems and to improve our operations.
  • Working closely with our risk team to ensure minimization of possible fraud on the system.
  • Analysing on the ground implementation for patterns and trends and feed your findings back into the organisation so we can learn and grow


About You

You are an experienced lead. You know what it takes to set up and execute a successful programme because you have done it before. You can enable and influence your partners and stakeholders. You have the right network to help you be successful. You are effective but diplomatic. You can work in a highly matrixed, global organisation and find and muster the resources from within the organisation that will help you build successful operations. You are driven about our work and creating impact. You operate on a strategic level and can translate this to tactics.  


  • You're based in Addis Ababa, Ethiopia
  • A Masters degree in a relevant field
  • At least 5-8 years’ experience in a similar position, working with different partners
  • Experience with SRH projects and preferably also Education & Employability


The Rewards


  • A competitive salary
  • Great secondary benefits 
  • A personal development budget.
  • Unlimited holidays, if you can make it work with your team, you’re good to go.
  • Growth opportunities.
  • A product to help shape as we grow, to leave your mark on how we do things.
  • A vision that we trust that you will do your job without us having to invent unnecessary rules and regulations.

The Details

Interested? Click Apply for This Job! Want more information? Check out our website or contact our Global Recruiter. We only accept applications through the apply links, not by email.

Thank You

Your application was submitted successfully.

  • Location
    Addis Ababa, Ethiopia
  • Department
  • Employment Type
  • Minimum Experience
  • Compensation
    Birr 76.000 - 114.000 per month