Have you developed procedures that ensure world-class services are offered to customers around the globe? Do you have a great eye for detail and experience in the health services sector? Read on because this role could be for you!
We are a fast-growing non-profit social enterprise with offices in the Netherlands, Portugal, South Africa, India, Kenya, and Ethiopia. Triggerise builds digital platforms that motivate users - primarily young women and adolescent girls - to make positive choices. We work together with local communities and use nudges like reminders, discounts and reward points to encourage our users to access and use health products and services. We also support our users in becoming entrepreneurs and adding value to their economies.
In Ethiopia, we have almost 20 people that are implementing our projects from our office in Addis Ababa or from home offices in Addis or Afar. Triggerise’s people are young and our culture is global and dynamic. Our work environment is fast-paced, informal, and friendly.
The Service Quality Specialist is responsible for coordinating and overseeing the quality of the services offered by our partners to the people that make use of our Tiko platform. Day to day you'll also be:
You are a customer centric, passionate person, who is detail orientated and quality focused. You have brilliant communication skills and have the ability to work with a diverse group of stakeholders.
At Triggerise we believe in being open, also when it comes to salaries. In Ethiopia, the salary bracket for this position is Birr 42 947- Birr 64 420 per month, excluding benefits. We will offer you a salary in this bracket depending on your level of experience and how it relates to your future colleagues.
In addition to your monthly salary, we offer you:
Interested? Click Apply for This Job! Want more information? Check out our website triggerise.org or contact our Global Recruiter. We only accept applications through the apply links, not by email.
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