Technical Lead Mental Health

Operations · Mombasa, Kenya
Department Operations
Employment Type Full-Time
Minimum Experience Experienced

Do you have experience, and in depth knowledge within the field of Mental Health?  Are you looking to help guide operations to have maximise the impact we're able to have across this domain?  In the role of Technical Lead, you help steer and advise the best way to create impact across the Mental Health space, read on to find out more.

The Company

We are a fast-growing non-profit social enterprise with offices in the Netherlands, Portugal, South Africa, India, Kenya, and Ethiopia. Triggerise builds digital platforms that motivate users - primarily young women and adolescent girls - to make positive choices. We work together with local communities and use nudges like reminders, discounts, and reward points to encourage our users to access and use health products and services. We also support our users in becoming entrepreneurs and adding value to their economies.

The Nairobi office is the biggest of Triggerise’s offices, with about 25 colleagues based there and more colleagues working from home, implementing our projects throughout Kenya. Our brand new office is located in Spring Valley, Nairobi Garage. We are also very flexible when it comes to working from home! Our people are young and our culture is global and dynamic. Our work environment is flexible, informal, and fast-paced.


The Job

The Technical Lead supports the operations department in their designated country or area of expertise, with the execution of operations.  They are able to help and and advise on any improvements that could be made within the domain as needed.

  • When the operations team is setting up operations in a new area (either geography or subject based), you support the set up with your expertise.
  • You ensure that the user journey is logical given our target group, and that we have sensible opertating procedures in order to provide quality and quantity.
  • You develop and provide training and capacity building across teams to ensure they have the capabilities to deliver impact.
  • If needed, you support the management of stakeholders and donors with your expertise. You are able to  function at a high level in government and with donors and you can strategically explain our operations to them and proactively prevent any politically sensitive situations.


    About You

    You are an expert in the field of mental health, and can confidently advise and steer us in a direction which will make the most impact across the domain.  You understand the set up of often complex operations, and are able to ensure that we are always able to deliver on both quality and quantity.



    • You have proven knowledge and understanding in the domain of Mental Health.
    • A previous role in a similar position, where you have supported teams in executing operations specifically within Mental Health.
    • You are a great communicator, and have interacted with stakeholders of various levels.
    • You have experience developing and providing training materials for capacity building for teams, in order to make sure they can create impact.

    The Rewards

    At Triggerise we believe in being open, also when it comes to salaries. The salary bracket for this position, excluding benefits, is 411,214 KSH - 616, 819 per month.  We will offer you a salary in this bracket depending on your level of experience and how it relates to your future colleagues. If you would like to know more about the salaries in our other locations, please contact us.


    In addition to your monthly salary, we offer you:

    • Great secondary benefits 
    • A personal development budget.
    • Unlimited holidays, if you can make it work with your team you’re good to go.
    • Growth opportunities.
    • A product to help shape as we grow, to leave your mark on how we do things.
    • A vision that we trust that you will do your job without us having to invent unnecessary rules and regulations.

    The Details

    Interested? Click Apply for This Job! Want more information? Check out our website or contact our Global Recruiter. We only accept applications through the apply links, not by email.

    Thank You

    Your application was submitted successfully.

    • Location
      Mombasa, Kenya
    • Department
    • Employment Type
    • Minimum Experience