Ecosystem Trainer

Operations · Addis Ababa, Ethiopia
Department Operations
Employment Type Full-Time
Minimum Experience Mid-level

Would you enjoy working with different actors in the Triggerise ecosystem to ensure that they are knowledgeable about our platform and it's offers? Continue reading to find out more about our Ecosystem Trainer role! 


The Company
We are a fast-growing non-profit social enterprise with offices in the Netherlands, Portugal, South Africa, Kenya, and Ethiopia. Triggerise builds digital platforms that motivate users - primarily young women and adolescent girls - to make positive choices. We work together with local communities and use nudges like reminders, discounts, and reward points to encourage our users to access and use health products and services. We also support our users in becoming entrepreneurs and adding value to their economies. You can check more about being a part of the Triggerise here


In Ethiopia, we have almost 20 people that are implementing our projects from our office in Addis Ababa or from home offices in Addis or Afar. Triggerise’s people are young and our culture is global and dynamic. Our work environment is fast-paced, informal, and friendly. You can learn more about the work we do here.


The Job

The Ecosystem Trainer will work closely with all actors across Triggerise Ecosystems to ensure that they can work with our platform and it's offers. You'll do this by: 

  • Conducting training when a new clinic, provider or retailer is onboarded onto our platform. This training will ensure that the actor is aware of how TIko works and their role in the ecosystem, our standard operating procedure, our code of conduct and other policies they would need to comply with. 
  • Tracking inventory of all actors on the platform and whether each actor has a sufficient number of people that have been trained on Tiko at all times. 
  • Updating actors when new offers are introduced on the platform, and providing the training on how these can be accessed, and on how they work. 
  • Identifying, preventing and responding to and mitigating any kind of fraud in any ecosystem that you work in. This will involve flagging and reporting any suspicious activity or breaches of our code of conduct and standard operating procedures. 


About you

You are tech-savvy and proficient in mobile, messaging and the use of applications. You have brilliant interpersonal skills and are able to lead a team. You're a problem solver, who has the ability to innovate and improve the way that work is done. 


Requirements

  • A degree or relevant working experience in a similar field.
  • 2-4 years of working experience in a similar area.
  • You are approachable and work well in a team.


The Rewards

At Triggerise we believe in being open, also when it comes to salaries. The salary brackets for this position, excluding benefits, is €637 - €955 a month and we will offer you a salary in this bracket depending on your level of experience and how it relates to your future colleagues. If you would like to know more about the salaries in our other locations, please contact us. 

 

In addition to your monthly salary, we offer you:

  • Great secondary benefits 
  • A personal development budget.
  • Unlimited holidays, if you can make it work with your team you’re good to go.
  • Growth opportunities.
  • A product to help shape as we grow, to leave your mark on how we do things.
  • A vision that we trust that you will do your job without us having to invent unnecessary rules and regulations.


The Details

Interested? Apply now below! Want more information? Check out our website or contact our Global Recruiter. We only accept applications through the apply links, not by email.

Thank You

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  • Location
    Addis Ababa, Ethiopia
  • Department
    Operations
  • Employment Type
    Full-Time
  • Minimum Experience
    Mid-level